FAQs

1. What is your process like?

Our process begins with a consultation where clients share insights about their upcoming project. During the call, we present our company and services. After the call, we follow up with clients. If they decide to proceed, they sign a contract, and we begin planning. This includes arranging for home measurements, followed by the design phase, mood board creation, sourcing, installation, and final staging for photos.

2. How long does a design project take?

The timeline varies based on the size of the home, design complexity, and furniture sourcing. As we source from a variety of suppliers, some items may take longer to arrive. Typically, from contract signing, the process can take 3-5 weeks. Quality design takes time, and to streamline the process, we have storage solutions in place.

3. Do you provide discounts?

At this time, we do not offer discounts on our design services.

4. What type of visuals do you provide for your clients?

During the design phase, we provide our clients with two distinct mood boards to choose from. Once a theme is selected, we refine and enhance the design to match the chosen direction.

5. How do you handle communication with clients?

Once the design contract is finalized, we primarily communicate with clients via email, phone calls, and video check-ins using Zoom or Google Meet.

6. How do you handle inventory and storage?

We offer tailored storage solutions based on the project and location. For example, furniture can be delivered directly to the client's home during renovation or construction, or stored at a nearby warehouse if delivery is delayed. We also have a warehouse located in Pennsylvania for Tri-State area clients, ensuring minimal disruption to existing rentals.

7. Where do you source your furniture from?

We source furniture from a variety of online and brick-and-mortar stores, including CB2, Crate & Barrel, Anthropologie, Society6, AllModern, Serena & Lilly and more. Our diverse sourcing ensures that our designs meet the luxury standards we uphold. While some items may take longer to arrive, we use our streamlined storage solution to ensure no downtime for your rental business.

8. What types of resources do you offer for launch?

Along with our design services, we offer a detailed onboarding process, leveraging our industry knowledge to help new rental owners successfully launch their businesses. We also follow up six months later to ensure everything is on track.

9. What makes your company different from other design firms?

Our company was founded on strategy and experience. We bring a unique blend of luxury interior design and logistical solutions to the vacation rental market. We have an in-house installation team, visit client sites personally, and handle furniture sourcing in person. We also apply creative solutions to ensure our designs stand out and impress potential guests.

10. Where do you do in-person installations?

We love traveling for design projects and offer in-person installations across the U.S